Certified by Valley Veterinary Group - Stewarton • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Valley Veterinary Group we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Pet passports/Animal Health Certificates, Nurse clinics, Home visits, Acupuncture across the wider Kilmarnock area.
We are RCVS accredited as a Core Standards (Small Animal), welcoming Cage and aviary birds, Cats, Dogs, Guinea pigs, Parrots and Cockatiels, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
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Location
Certified by Valley Veterinary Group - Stewarton • May 24, 2026
Certified by Valley Veterinary Group - Stewarton • May 24, 2026
Monday9:00 AM - 4:30 PM
Tuesday9:00 AM - 4:30 PM
Wednesday9:00 AM - 4:30 PM
Thursday9:00 AM - 4:30 PM
Friday9:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
4.4
27 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars0
1 star
3
JR
jim reid
Aug 26, 2023
1.0
They sent an automated message to my daughter telling me that my dog was due it's worming tablets, she passed on the message and I called to say I would pick them up,
I was told that they would be ready the next day, I walked down to get them but despite a sign saying open on the door they did not answer,
I returned the next day and the same happened so I walked home. I called before going a third time and was told to come down. To be fair they called my daughter as I walked down but when I got there I was told I was not due to pick up any tablets as they are issued every three months not two. When I pointed out that September is next week the receptionist counted out three on her fingers and agreed but I would need to come back next week. Don't even get me started on the time I was given a sedation tablet for my dog and information leaflet for a completely different drug. By the way after paying for this tablet the vet still struggled to give a booster jag to a very timid dog, we pay for nail clipping service but as yet we have still to get a vet that is able to hold him long enough to carry this out
Frequently Asked Questions About Valley Veterinary Group - Stewarton
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Valley Veterinary Group - Stewarton?
Yes, all consultations are by appointment only. Please call the practice to discuss your pet's needs and arrange an appointment.
Can I get advice over the phone regarding my pet's health?
You can call the practice for some guidance, but a more thorough evaluation requires booking an appointment.
Will my pet insurance cover treatment costs at the practice?
Coverage depends on your specific insurance policy. Contact your pet insurance provider to confirm coverage details.
How much will my pet's treatment cost at Valley Veterinary Group?
Costs vary based on your pet’s individual needs. A cost estimate will be provided before any treatment is done.
How can I register my pet with the practice?
You can register by completing the form on their website or calling the reception to become a client.
What are the practice's opening hours?
The practice is open Monday to Friday from 09:00 to 16:30 and closed on Saturdays and Sundays.
What payment methods are accepted at Valley Veterinary Group - Stewarton?
They accept cash, Maestro, MasterCard, and Visa payments.
Are there any nearby places where I can grab a meal or drink after visiting the veterinary practice?
Yes, The Smugglers Inn and Smugglers Inn are nearby pubs and restaurants perfect for a meal or a drink after your visit.
Where can I find local convenience stores near the practice for quick shopping?
Premier Store, Lifestyle Express, and Nice Days are nearby convenience stores if you need to shop while visiting the area.
If I need additional pet supplies or grooming services nearby, where can I go?
Nearby options include Beauty by Shona Ronald and Angelas Hair Technique for beauty services, and Lochaven International for arts and crafts supplies.
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Certified May 24, 2026Yext Knowledge Graph
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